Privacy Policy

Information We Collect

When you interact with VoltPro Electric through our website, we may collect the following types of information:

Contact and Service Information

When you submit a contact or estimate request form, we collect your name, email address, phone number, and service address. This information is used solely to respond to your inquiry and schedule service calls.

Cookies and Usage Data

We use cookies and Google Analytics to understand how visitors interact with our website. This includes pages visited, time spent on the site, device type, and general geographic location (city/region level). We do not use cookies to track your activity across other websites.

Payment Information

We do not collect or store any payment information through our website. All billing and payment transactions occur directly with our team in person or over a secure payment terminal.

How We Use Your Information

Any information you provide to us is used for the following purposes:

• Scheduling and confirming service calls and estimate appointments
• Communicating quotes, project updates, and service reminders
• Improving the content and functionality of our website through anonymized analytics
• Sending occasional service reminders or seasonal maintenance notices (you may opt out at any time by emailing us or clicking the unsubscribe link in any email we send)

We do not use your information for automated decision-making or profiling of any kind.

We Never Sell Your Data

We may share information with service providers who assist us in operating our website (such as web hosting), but those providers are contractually prohibited from using your information for any purpose beyond providing the service to us.

Cookies & Analytics

We use Google Analytics to understand how visitors use our site — which pages are most visited, where visitors come from, and how long they stay. This data is aggregated and anonymized and does not identify you personally.

You can opt out of Google Analytics tracking at any time by:

• Installing the Google Analytics Opt-out Browser Add-on
• Adjusting your browser's cookie settings to block third-party cookies
• Using your browser's private or incognito mode

We do not use advertising cookies, retargeting pixels, or social media tracking scripts on our website.

Data Retention

We retain customer contact information and service history for up to 5 years following your last interaction with VoltPro Electric. This allows us to:

• Support warranty claims on labor and materials
• Provide accurate service history to recurring customers
• Comply with Florida contractor licensing recordkeeping requirements

After 5 years with no service activity, your personal data is securely deleted from our records. You may request deletion of your data at any time — see Your Rights below.

Your Rights

You have the following rights regarding the personal data we hold about you:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to any legal recordkeeping obligations.
• Opt-out: Unsubscribe from any marketing or reminder communications at any time.

To exercise any of these rights, email us at privacy@voltproelectric.com. We will respond within 10 business days.

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out:

• Email: privacy@voltproelectric.com
• Phone: (561) 555-0200
• Mail: VoltPro Electric, Palm Beach County, FL

This policy may be updated periodically. When changes are made, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.